"Maddi Chalabian (Mastro) Andrea and I want to thank you again for all your help with our home buying process. We appreciate your attention to detail making sure everything was always moving forward in the right direction. Your organizational skills are a great asset to you and the Ballesteros Real Estate Group. Thank you!"
— Bob & Andrea C.
"Maddi Chalabian was truly incredible during our closing and escrow process. We had some delays due to inspections, and Maddi worked so hard to make us feel confident that everything would work out. And it did! Maddi worked well with all the outside parties to make sure everything was taken care of. We both felt truly grateful that someone was in..."
"Maddi Chalabian was truly incredible during our closing and escrow process. We had some delays due to inspections, and Maddi worked so hard to make us feel confident that everything would work out. And it did! Maddi worked well with all the outside parties to make sure everything was taken care of. We both felt truly grateful that someone was in our corner and working so hard for us. Her ability to explain the process and all the things we were signing made us feel safe. We sincerely appreciate all of her hard work during the entire process and are so happy to say that we are now homeowners all thanks to Maddi!"
read more— Stefanie T
"We currently have the pleasure of working with Maddi who displayed unwavering kindness, remarkable patience, and unmatched dedication. Her warm demeanor puts us at ease, making questions easy to ask. Her patience is evident as she takes the time to understand our needs. She never rushes decisions and makes the process stress-free. Maddi’s dedic..."
"We currently have the pleasure of working with Maddi who displayed unwavering kindness, remarkable patience, and unmatched dedication. Her warm demeanor puts us at ease, making questions easy to ask. Her patience is evident as she takes the time to understand our needs. She never rushes decisions and makes the process stress-free. Maddi’s dedication is exemplary; always available, she provides valuable insights and tirelessly researches listings. Although we are still in the process of finding the right house for us, we are confident that she will fiercely advocate for our best interests, ensuring a fair deal. Her qualities combine to make the home-buying experience enjoyable. For those seeking a top-tier agent, her kindness, patience, and dedication truly stand out. I wholeheartedly recommend her for a positive and successful real estate journey."
read more— Gabriel and Stefanie
"We just completed a seamless home purchase in Laguna Beach with Andrea representing us. I cannot recommend her more highly. I have provided a perfect score on all dimensions, which might seem less credible, but I thought deeply about this, and am confident that this is an accurate review based on my experience. (For context, I grew up in a 'Real..."
"We just completed a seamless home purchase in Laguna Beach with Andrea representing us. I cannot recommend her more highly. I have provided a perfect score on all dimensions, which might seem less credible, but I thought deeply about this, and am confident that this is an accurate review based on my experience. (For context, I grew up in a 'Real Estate' household. My father was a broker and my mother was an agent in Southern California for over 20 years.) Local Knowledge: (5 stars without question) Andrea grew up in Laguna Beach. This is invaluable. I could ask her about anything from landslide history to traffic patterns to crime and she was able to answer every question with confidence. This also proved valuable in the search process. In describing what kind of house we were looking for, I was able to develop a 'short-hand' with Andrea immediately. She knew exactly what we were interested in and this saved us both a ton of time. As an out-of-town buyer, she was able to do some vetting for us sometimes even walking through homes with me using FaceTime to give me virtual tours to gather reference points. Process Expertise: (5 Stars) Andrea made the entire process as easy as it could possibly be, particularly for an out-of-town Buyer. Beyond the offer and escrow process (which she clearly has mastered over the years), she has a strong knowledge of local rules, regulations, permits, and processes for local approvals of any changes one might make to a home. In addition, she has a strong stable of service providers she was able to recommend which made my buying experience infinitely easier, as I could just trust her local providers to take care of needed repairs. She always made sure I had a clear sense of process timing and next steps. I never had to ask her what to expect next. Responsiveness: (5 Stars) Like any great leader, Andrea made me feel like I was her only client which I knew was certainly not the case. She used text, email, and calls appropriately to parse 'quick updates' vs. topics that might require more of a conversation. She respected my calendar and always over communicated, even with a quick one sentence update via text. She is clearly hyper organized, and she pays attention to every detail, which also makes for exceptional communication efficiency. She has definitely mastered her 'executive communication' skills. Negotiation Skills: (5 Stars) Negotiation guidance/consultation is one of the cornerstone skills of a great real estate professional. Moreover, it is also where great agents are clearly separated from average agents. Our purchase involved a special circumstance that highlighted Andrea's integrity, trustworthiness, and overall character which are the most critical attributes in selecting an agent to represent you in a transaction from either side. With all of the efficient communication, it is also important to mention her manner of communication. I never once felt pressured. Andrea's priority is in making her clients happy. She is clear, direct, and no nonsense, even when approaching difficult moments in a negotiation. I never had the feeling that we wasted time, and yet, never felt rushed either. Andrea is a consummate professional. She is completely dedicated to the success and happiness of her clients. She is also dedicated to being the absolute best at what she does, and this is what really sets her apart."
read more— Dan B.
We will work tirelessly to ensure you have the best experience whether you are selling your home, looking to purchase an investment property or searching for your forever house. We are here for you and don’t just walk away after closing. We pride ourselves on our long term relationships with our clients and will guide you through all the necessities you need before, during and after your selling or buying experience.